Terms of Use

Between the company TimActive,

8 rue du puits neuf,
with a share capital of €1,000,
registered in the Paris Trade and Companies Register under number SIRET 75057136600046,
represented by Mr. Romain De Véra as Manager, duly authorized for the purposes hereof.

The company can be contacted by email using the contact form available on the homepage of the website, or directly by mail at:
8 rue du puits neuf, 44650 Legé.

Hereinafter referred to as the “Seller” or the “Company,”
And the individual or legal entity purchasing the company’s products or services,
Hereinafter referred to as the “Buyer” or the “Client.”

The following has been stated and agreed upon:

PREAMBLE

The Seller is the publisher of software engineering products and services for consumers, marketed through its websites (https://www.timactive.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned websites.

Article 1: Purpose

These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of products or services offered by the Seller.

Article 2: General Provisions

These General Terms and Conditions of Sale (GTC) govern the sale of products or services carried out through the Company’s websites and form an integral part of the contract between the Buyer and the Seller.
They are fully enforceable against the Buyer, who accepts them before placing an order.
The Seller reserves the right to modify these terms at any time by publishing a new version on its website. The applicable GTC are those in effect on the date of payment (or the first payment in the case of multiple installments).
These GTC are available for consultation on the Company’s website at https://www.timactive.com.

The Company ensures that their acceptance is clear and unconditional by means of a checkbox and a validation click.
The Client declares having read and understood all of these GTC and, where applicable, any specific terms related to a product or service, and accepts them without restriction or reservation.

The Client acknowledges that they have received the necessary advice and information to ensure the offer meets their needs and declares that they are legally able to enter into a contract under French law or validly represent the natural or legal person for whom they are acting.

Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 3: Price

The prices of products sold through the websites are indicated in euros, excluding taxes, and specified on the product description pages.
They are also indicated in euros including all taxes (VAT and other possible taxes) on the order page and exclude any specific shipping costs.
For products shipped outside the European Union and/or French overseas territories, prices are automatically calculated tax-free on the invoice.
Customs duties or other local taxes, import duties, or state taxes may apply in some cases. These charges and sums are not the responsibility of the Seller and are borne by the Buyer. The Buyer is responsible for complying with local regulations (declarations, payments to authorities, etc.).
The Seller encourages the Buyer to check these aspects with local authorities before ordering.

The Company reserves the right to change its prices at any time for the future.
Access and telecommunication costs to the Company’s websites are the responsibility of the Client, as well as any applicable delivery fees.

Article 4: Online Contract Conclusion

In accordance with Article 1127-1 of the French Civil Code, the Client must follow several steps to conclude the contract electronically:

  • Information about the essential characteristics of the product;

  • Product selection, and, where applicable, choice of options;

  • Entry of essential Client information (identification, email, address...);

  • Acceptance of these GTC;

  • Verification of the order details, price, and correction of any errors before confirming the order (double-click validation).

The order confirmation constitutes the formation of the contract.
Then, the Client follows the payment instructions, completes payment, and receives delivery.

The Client will receive an email confirming the order and payment, as well as a PDF copy of the GTC.

The Client may identify and correct input errors during the order process.
The language offered for the conclusion of the contract is French.

All contractual information, including the offer, GTC, order details, and invoices, are archived on a reliable and durable medium in accordance with Article 1360 of the French Civil Code and may be used as evidence of the contract.

The Seller reserves the right to refuse any order for legitimate reasons, including abnormal requests or bad faith.

Article 5: Products and Services

The essential characteristics and prices of goods and services are displayed on the Company’s websites, along with instructions for use when applicable.
In accordance with Article L112-1 of the French Consumer Code, the consumer is informed of prices and special conditions of sale before contract conclusion.

The total amount due is indicated on the order confirmation page.
The Seller commits to applying the price indicated at the time of order.

If a product or service is not available immediately, clear information is provided on the product page regarding the delivery timeline.

The Seller undertakes to fulfill the Client’s order within the limits of available stock.
If not available, the Seller informs the Client and offers a refund or a new delivery date.

All contractual information is presented in detail and in French.
Images or photos of products have no contractual value.

Article 6: Conformity

In accordance with Article L.411-1 of the Consumer Code, the products and services offered comply with safety, fairness, and consumer protection regulations.

The Seller remains liable for non-conformity or hidden defects.
Defective or incorrect products will be refunded or replaced after submitting a complaint to:
19 rue la petite noue, 44650 Legé.

Article 7: Retention of Ownership

Products remain the property of the Company until full payment has been received.

Article 8: Delivery

Products are delivered to the address provided by the Client during the order, within the indicated timeframes (excluding preparation time).
In case of delivery delay, the Client may cancel the order under Article L138-2 of the Consumer Code and will be refunded in accordance with Article L138-3.

Once the Client physically takes possession of the goods, the risk of loss or damage transfers to them.

Article 9: Availability and Presentation

If an item is unavailable for more than 30 business days, the Client will be informed and may request a refund or credit.

Article 10: Payment

Payment is due immediately upon order, including for pre-orders.
Accepted payment methods: credit card or bank check.
International cards must be Visa or Mastercard.

Online card payments are secured and encrypted.
The payment is irrevocable once authorized.

If the card cannot be charged, the sale is void and the order cancelled.

Article 11: Right of Withdrawal

In accordance with Article L221-5 of the Consumer Code, the Buyer has a 14-day withdrawal period from receipt of goods.

This right may be exercised by contacting the Company at:
8 rue du puits neuf, 44650 Legé.

This right does not apply to customized or ongoing production items.
Returned products must be complete and in their original condition (packaging, accessories, manuals...).

Refunds may occur after verification of returned goods.

Article 12: Guarantees

The Seller offers legal guarantees of conformity and hidden defects.
Requests must be made by mail to: 8 rue du puits neuf, 44650 Legé.

Consumers have two years from delivery to act.
They may choose between replacement or repair and are exempt from proving defects for 24 months (except second-hand goods).

Article 13: Complaints and Mediation

Complaints may be sent to: 8 rue du puits neuf, 44650 Legé.
If unresolved within two months, the Client may refer the dispute to a consumer mediator for amicable resolution.

Article 14: Contract Termination

The Buyer may cancel the contract in case of:

  • Non-conforming delivery,

  • Delivery beyond 30 days without agreement,

  • Unjustified price increase or product modification.

Article 15: Intellectual Property

All trademarks, domain names, products, software, images, videos, and texts remain the exclusive property of the Seller.
No intellectual property rights are transferred through this contract.

Article 16: Force Majeure

The Seller’s obligations are suspended in case of unforeseen events or force majeure preventing execution.

Article 17: Severability

If any clause is declared invalid, the remaining provisions remain enforceable.

Article 18: Governing Law

All transactions covered by these GTC are governed by French law.

Article 19: Consumer Information

Relevant articles of the Civil Code and Consumer Code are reproduced for informational purposes (Arts. 1641, 1648, L.217-4, L.217-5, L.217-12, L.217-16).

This document is automatically generated as drafting assistance and does not replace the advice of a lawyer or legal expert.
You are responsible for ensuring the GTC are properly adapted to your business context before publishing them on your website.

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