Smart cart reminder
Give your abandoned shopping carts a boost by tailoring your follow-up and promotional e-mails to your customers' shopping carts. You can set up your e-mail sending scenarios and encourage your reluctant customers to finalize their purchase on your website.
Highlights
Your Smart and automatic solution
Based on items in the abandoned cart and customer's information, you will be able to relaunch them in a targeted manner. Increase your conversion rate using coupon insertion option.
A conversion rate of more than 18% has been observed with several e-merchants who have switched to it.
Advances statistics
Track your results to enhance your follow-up e-mails to convert a maximum of shopping carts. Your rules evolve to automate your e-mail sending. You motivate your employees to increase sales.
Gain more fluidity
Through its clear and transparent interface, quickly locate:
Rules which are applied to the shopping cart on each abandoned cart, the time left before the next reminder via a countdown timer, the list of follow-ups applied to the cart, and so many other points!
Free templates!
Various e-mail templates are provided with the module to easily and quickly customize your messages.
=> Select an example, edit colors, edit text, and you're done!
Previews
Features
E-mail follow-up tailored to each shopping cart
The module allows you to create " follow-up rules " according to:
● Customer information (country, age, marital status, group, loyalty...)
● The shopping cart content (amount, product, productcategory ...)
● Running period (Christmas, New Year, Valentine's Day, Mother's Day....)
You will also be able to set:
● Time limits: time limits for considering a cart as abandoned, time limits for deleting generated coupons that have expired. Reminders are executed as soon as the defined deadline has expired.
● The coupon prefix
"No more unwanted and inappropriate offers that make you feel like you're playing your last card! »
Several types of follow-ups
Two types of follow-up notice to manage your follow-up process as you wish:
● "Standard": Automatic e-mail with personalized cart content sent to the customer. You choose your e-mail and the delay before being sent.
● "Manual": You specify one or more e-mail addresses of your employees. They will receive a notification with the customer information to inform them to contact the customer and communicate in a more targeted way.
Based on a study carried out with a dozen merchants : the module offers a straightforward and user-friendly interface.
Setting up follow-up rules
Create unlimited number of dunning rules via the sections of the module:
1. Information section: General information (rule name, status)
2. Discount section: Specify if the rule includes a coupon
3. Condition section: Manage under which conditions the rule will be applicable by selecting:
The product(s) to be included in the shopping cart will have to include
The productcategory(ies)
The amount of the shopping cart
If the cart must contain items available in stock
To inform the customerthat the remaining available quantity is very limited
Through these rules, you will increase your sales, building credibility through a smart and autonomous system customized for each type of customer interaction.
Setting up follow-up e-mails
Save time by selecting one of the responsive e-mail templates that come with the module and customize them in a snap
● Preview your e-mails
● Test mailings on yourmailbox
● Customize your e-mails (customer name and surname, shopping cart items, discount code, and voucher expiration date, link to finalize the order ...)
Status monitoring
Check out :
● The list of all the abandoned shopping cartsthat are beingchecked, followed up or completed.
● For each abandoned cart: the rule being applied, the customer information, all the follow-ups carried out or to be carried out, the time remaining before sending the next follow-up, opened or clicked e-mail...
● A chart of the applied rule allowing you to easily guess why this rule has been applied to this shopping cart
● Activate a follow-up call without waiting for the end of the countdown timer
● Save messages or phone conversations that are visible only to you or your employees.
● Check the list of customers unsubscribed for follow-up calls, delete a customer
Manual and phone follow up
It contains all the features you need to improve your efficiency during your phone follow-ups.
● View all customer information
● Follow yourcustomer exchanges
● Sendpre-filled e-mail templates
● Create a coupon without leaving the page
● Comment on your phone calls
Statistics: track your progress
" Fine-tune your follow-up to improve the conversion rate."
Based on the selected period, check out:
● Sales: sales generated by follow-up actions and the transformation rate, the evolution of sales
● E-mails: the total number of e-mails sent, opened, and clicked numbers
● Rules: for each rule, the number of shopping cart, order, conversion, total sales generated
● Employees: for each employee, the number of follow-ups completed, orders generated, conversions, and total sales generated
Reviews
none
Great module and great support!
Doc:5/5 Install:5/5 Use:5/5
none
Very good quality, congratulation.
Doc:5/5 Install:5/5 Use:5/5
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Lots of options to help increase sales. rnVery friendly and responsive customer service. rnHighly recommended!
Doc:5/5 Install:5/5 Use:5/5
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Doc:5/5 Install:5/5 Use:5/5
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Super accompagnement, rapide, réactif et efficace, une fois le module acheté. rnBravo
Doc:5/5 Install:5/5 Use:5/5
none
Ajout des coupons de manière auto
Doc:5/5 Install:5/5 Use:5/5
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Feature rich module supported by great friendly support team to not only help in setting up and configure but also to guide you on how to use it well. They do really care about customer satisfaction.
Doc:5/5 Install:5/5 Use:5/5
Give your abandoned shopping carts a boost by tailoring your follow-up and promotional e-mails to your customers' shopping carts. You can set up your e-mail sending scenarios and encourage your reluctant customers to finalize their purchase on your website.