Transparency
Transparency has become an essential element of customer relations. Providing honest communication, clear pricing, and rigorous follow-up for each project should be the priority of every web development agency.
Definition
Transparency refers to open communication about the entirety of the company's services and methodologies. It ensures clear support, without hidden flaws, and detailed monitoring of each project.
Why is it important?
Promising transparency to clients on any project allows:
Building a trusting relationship with clear communication
Facilitating decision-making by providing precise information
Implementing agile project management effectively with regular updates
Promoting sustainable collaboration by focusing on communication and kindness
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Detailed and explicit quotes
Commercial proposal and negotiation to ensure that the project terms are clear for everyone.
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Access to all necessary information
Tracking projects with sprint planning and regular calls.
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Agile and transparent methodology
Client involvement at every stage of the project and continuous support.
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Commitments kept
Respect for commitments made in terms of quality and price.
TimActive expertise
Transparency being a key value of TimActive, we are committed to keeping our promise by offering you a reliable and clear service. By using project management tools like Jira, we give you access to all the necessary information, whether it's about the project itself or the progress of tasks.
Billing is based on a clear monthly activity report, listing each task that was performed during the month and the time it took. These reports also serve as a summary, combining the weekly progress of the project and each retrospective. Working with TimActive means having the certainty of staying in control of the project, fully integrated into it.